Disclaimer

Effective Date: May 2026
This Disclaimer (the "Disclaimer") applies to all users who access, browse, purchase products or use services on the website (hereinafter referred to as "Users"), and is closely combined with the dried fruit products sold on our website. It is formulated in accordance with relevant U.S. laws, regulations and industry norms to clarify the rights and obligations between us and Users, and limit relevant liabilities. Please read this Disclaimer carefully before using the website and purchasing products. By accessing the website, placing orders or using related services, you are deemed to have fully understood, recognized and accepted all terms of this Disclaimer, and voluntarily assume the corresponding risks.

1. General Liability Limitation
1.1 We strive to ensure that the information (including product descriptions, ingredient information, shelf life, etc.) displayed on the website is true, accurate and complete, but we do not make any express or implied guarantees (including but not limited to guarantees of product quality, taste, nutritional value, and fitness for a specific purpose). Due to objective factors such as differences in raw material batches, slight differences in product color, shape and taste may occur, which do not belong to product quality problems.

1.2 We shall not be liable for any direct, indirect, incidental, consequential or special damages (including but not limited to loss of profits, loss of use, loss of data, etc.) caused by Users’ improper use of products, failure to follow storage and edible guidelines, or misunderstanding of product information.

1.3 The website may contain links to third-party platforms (non-our affiliated platforms). We do not control, endorse or assume any responsibility for the content, services, privacy policies or safety of these third-party platforms. Users access third-party links at their own risk, and we shall not be liable for any losses caused thereby.

2. Product-Related Liability Limitation
2.1 Our products are dried fruit snacks, which are produced in accordance with U.S. FDA food safety standards and have passed strict quality inspection before leaving the factory. However, due to the particularity of dried fruit products, slight changes in taste, texture or color may occur during transportation or storage (without affecting edibility), which are normal phenomena and do not constitute product quality defects.

2.2 Users shall carefully check the product packaging, shelf life and allergen-related prompts before consumption. If the product is damaged, moldy, deteriorated or expired, do not consume it. We shall not be liable for any health risks or losses caused by Users’ failure to check or consume expired/damaged products.

2.3 For allergic reactions caused by Users’ own allergies (including but not limited to allergies to fruits, or cross-contamination of allergens as stated in the allergen warning), or physical discomfort caused by personal physical conditions (such as digestive system disorders), we shall not be liable.

2.4 The product pictures and descriptions on the website are for reference only. The actual product shall prevail, and we shall not be liable for any disputes caused by differences between the display content and the actual product (excluding product quality problems).

3. User Behavior-Related Liability
3.1 Users shall use the website and related services in accordance with U.S. laws, regulations and public order and good customs, and shall not engage in any illegal, improper or harmful behaviors (including but not limited to using the website to spread illegal information, maliciously tampering with website content, stealing user information, reselling products for profit, etc.). If any loss is caused to us or a third party due to Users’ improper behavior, the User shall bear full liability for compensation.

3.2 Users shall accurately fill in personal information (including receiving address, contact information, etc.) when placing orders. If the order cannot be delivered, lost or delayed due to incorrect, incomplete or outdated information filled in by the User, we shall not be liable, and the resulting losses shall be borne by the User.

3.3 Users shall properly keep their own account information (if any) and payment information. Any losses caused by account theft, password leakage or improper use of payment information shall be borne by the User, and we shall not be liable.

4. Force Majeure & Unforeseen Circumstances
4.1 We shall not be liable for any delays in order processing, delivery or service interruption caused by force majeure (including but not limited to natural disasters, wars, strikes, government policies, public health emergencies, etc.) or unforeseen, unavoidable and insurmountable objective circumstances.

4.2 In case of the above circumstances, we will make reasonable efforts to inform Users of the relevant situation and take corresponding remedial measures, but we do not guarantee the effect of the remedial measures.

5. Intellectual Property Liability
5.1 All content on the website (including but not limited to text, pictures, logos, product designs, software, etc.) is protected by U.S. intellectual property laws. Without our written authorization, Users shall not copy, reproduce, modify, spread, sell or use the above content for any commercial or non-commercial purposes.

5.2 If a User infringes on our intellectual property rights, we have the right to terminate the User’s access to the website and related services, and require the User to bear corresponding legal liabilities (including but not limited to compensation for losses).

6. Other Provisions
6.1 This Disclaimer is an integral part of the website’s service terms. If there is any conflict between this Disclaimer and other relevant policies (such as return and refund policy, allergen warning), this Disclaimer shall prevail in terms of liability limitation and exemption.

6.2 We reserve the right to revise this Disclaimer. The revised Disclaimer will be posted on the website, and the effective date will remain May 2026. The revised content will take effect on the date of posting. If you continue to use the website and related services after the revision, it means you accept the revised Disclaimer.

6.3 If you have any questions about this Disclaimer, please contact us via the official customer service email.

6.4 This Disclaimer shall be governed by the laws of the United States, and any disputes arising from this Disclaimer shall be resolved through friendly negotiation first; if negotiation fails, the competent court in the region where our company is located shall have jurisdiction.