CCPA Privacy Notice

Effective Date: May 2026
This notice is intended exclusively for residents of the State of California, United States, and is formulated in accordance with the California Consumer Privacy Act and subsequent revised regulations. It clarifies how we collect, use, disclose and protect your personal information when you visit and shop on tralesem.com. Our website only sells dried fruit snacks within the United States.

1. Information We Collect
We may collect the following types of personal information from you during your browsing, ordering and after-sales consultation:
Full name, shipping address, billing address, email address and contact phone number
Order records, consumption preferences, after-sales communication content
Device information including IP address, browser type and access time
Website browsing tracks, viewed product records and interactive behavior data
Basic information filled in when submitting consultation and feedback
We will not actively collect your health status, precise geographic location and other sensitive private information. All payment related information is processed securely by third-party payment institutions, and we do not store complete bank card or payment account details.

2. Purposes of Using Personal Information
All collected personal information will only be used for legitimate business needs, including but not limited to:
Complete order confirmation, product delivery and after-sales service processing
Send order reminders, logistics updates and necessary service notifications
Reply to customer consultation and solve shopping-related problems
Optimize website operation, adjust product display and improve user shopping experience
Prevent malicious orders, fraudulent transactions and maintain platform transaction security
Comply with local federal and state legal supervision requirements

3. Disclosure and Transfer of Personal Information
We will not sell, rent or trade your personal information to any third-party commercial institutions for profit.
We only share necessary information with trusted service providers who cooperate with us, including logistics delivery providers, payment service providers and official website operation maintenance agencies. All cooperative institutions are bound by confidentiality agreements and are prohibited from using your personal information for any other unauthorized purposes.

4. Your Legal Rights as California Residents
If you are a California resident, you enjoy the following legal privacy rights:
Right to know: You have the right to inquire and obtain the category and specific content of your personal information we have collected.
Right to delete: You may request us to delete your personal information stored on our platform, except for information that we need to retain in accordance with legal provisions and transaction retention regulations.
Right to correct: You can apply to modify and correct your incorrect or incomplete personal information.
Right to opt-out: You have the right to refuse us to send you any marketing and promotional information.
Right to non-discrimination: We will not raise prices, reduce service quality or treat you unfairly because you exercise your CCPA privacy rights.

5. How to Submit a Privacy Rights Request
If you need to exercise your above privacy rights, please send your detailed demand and identity verification information to our official customer service email. We will complete identity verification and reply to your valid application within 45 working days.
Official Contact Email: [email protected]

6. Protection of Minors' Information
Our website is oriented to users aged 18 and above. We do not knowingly collect any personal information from children under 13 years old. If we accidentally obtain minor-related information, we will take the initiative to delete all relevant data immediately after confirmation.

7. Do Not Sell My Personal Information
We firmly abide by CCPA regulations and never sell any user personal information. You can adjust cookie access permissions through your browser settings to control information collection behavior.

8. Policy Update
We reserve the right to revise and adjust this CCPA privacy notice in accordance with the latest local laws and industry norms. The updated content will be directly displayed on this page and take effect uniformly from May 2026. Your continued use of our website shopping services will be regarded as your recognition of the latest clauses.

9. Relevant Explanation
This CCPA notice is supplementary to our official Privacy Policy. In case of any inconsistency, the provisions of the California local privacy law and this notice shall prevail. If you have any questions about personal information protection, please contact our customer service team in time.